Is it possible to cancel a non refundable booking?
Non refundable bookings are conditioned by charging the credit card for the full amount of the stay immediately upon receipt of the booking. Such a confirmed booking can’t be changed for another time period and in the event of cancellation the amount paid will not be refunded, regardless of the reason for cancellation .

When is the earliest we can check into our room and the latest we need to check out?
Check in is from 15:00 and check out time is till 11:00. Guests can leave their luggage at the reception desk in a special room in case they arrive early.


What is the family room?
2 interconnecting rooms in classic wing ,ideal choice for a family with 2 children. They are located in the new part of the hotel, one room with a double bed and the second bedroom with two single beds. Both rooms have separate facilities and are generally sold individually in fact only joining door sets them apart from all the other rooms.

Also, available for families for up to 2 children are 2 junior suites which consist of; bedroom with double bed, living room with large sofa which is 160 x 200 cm when rolled out and 2 children can share it.

Do the superior rooms have balconies?
No, the superior wings does not have any balconies.

Do superior rooms have two single beds?
No, superior rooms and suites, have no possibility of separate beds, they all exclusively have double beds.

In which type of room can three people sleep?
Because of their spaciousness, superior rooms with a view of the park and suites can accommodate three people and maintain a high level of comfort. The third bed is a sofa bed (90 x 180 cm).
Classic rooms in the new section of the Hotel Lapad are not designed for three people because of their size and if a sofa bed were included the room would automatically lose a lot of free space as well as making it almost impossible to go to the balcony so the hotel does not recommended three people in this wing.

Do you have disabled access and do you have rooms equipped for the disabled?
Yes, the hotel has disabled access, the lifts are wide enough for a wheelchair and we also have two rooms fully equipped for disabled guests. Both of these rooms have a double bed, walk in shower and are quite spacious. The width of the door is 90 cm.

Does the hotel have parking place?
Yes, hotel has private parking, not covered, daily ticket is 10 euro. Limited number of places so this cannot be confirmed or guaranteed in advance.

Does the hotel have WIFI internet?
Yes, all the rooms in the Hotel Lapad have WIFI internet, as well as other areas within the hotel.

Is there tea and coffee making facilities in the rooms?
Yes, tea and coffee making facilities are provided in all our rooms

Are pets allowed in the Hotel Lapad?
No

How do I get to the city?
You can either catch the local bus number 6, or by taxi or on foot. It is approximately 3.5 kilometres to the city and on foot takes around 45 minutes.

Are towels at the swimming pool free?
Yes, the towels are free and are to be used exclusively by the pool

What are the opening times of the pool?
The hotel’s swimming pool is open from 08.00 to 19.00.

Do you offer meals for guests with special diets (gluten free, dairy free)

Yes, the hotel has within its wide choice of cuisines meals designed for guests with special diets.

We also offer a vegetarian menu.

What time do you serve breakfast and dinner?
Breakfast is from 06:30 till 10:00.
Dinner is from 19:00 till 21:00.
And both are buffet style.

Is it possible to pre-book a table at the restaurant for dinner?
No, unfortunately because of the limitation of space we do not accept bookings for our restaurant in advance.

What happens in the case that we leave/arrive before the time of breakfast/dinner?
For guests who have a late arrival we prepare a ''cold'' dinner and for those who have a very early flight we will prepare a lunch box.

Does the hotel offer full board?
Hotel does not offer full board. Lunch at hotel's restaurant is available a la carte from 11:00 to 16:00 while light lunch (such as club sandwiches, hamburgers, salads....) is available at the pool bar all day.

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